Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's clothes without notifying every member regarding the update.
Online Platforms Response
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change to its shipping options due to shopper criticism.
